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Setup guide

How to connect a mixer to your computer.

Connect a spare line-level output from your mixer to a USB audio interface, then the interface to your computer. If the mixer has USB audio built in, you may be able to go straight in. This guide shows which output to choose on the sound desk, which cables to use and how to set a clean speech level for SpanVoice, so the captions and spoken translation come out right at the other end.

A blue cable rises from a top-panel jack on a small mixer and connects to a USB audio interface, which connects to a laptop displaying an audio level meter.

The whole path, in one picture

Speech microphones into the desk, one spare output into a small USB interface, the interface into the Windows computer running the desk app. From there SpanVoice turns the sound into captions and spoken translation on every phone and screen. Five steps, and only the first two involve a cable.

Speech mics
Sound desk spare aux or matrix
USB interface line input
Windows computer the desk app
SpanVoice
Audience phones each in its own language
What you are building. The desk app can also be replaced by a browser tab on any computer when there is no desk; that is a different guide.

Connect your mixer to a computer in five steps

Most of the work is on the desk. Save it in a scene and it is there next time.

  1. Pick a spare output on the desk and make it a speech-only mix

    SpanVoice needs the words and nothing else. Do not use the main left/right output: it carries the music, the playback and every change the operator makes during the event. Use an output that is doing no other job in the room:

    • A spare aux send, set post-fade so it follows the channel faders: when the operator pulls a microphone down, SpanVoice hears less of it too. Whether a muted channel also leaves the send depends on the desk; most mute post-fade sends, and the test in step four confirms it on yours.
    • A matrix output, fed only from the speech channels or a speech group.
    • A group or subgroup that holds only the speech microphones, taken from its direct output.

    On that send, bring up only the microphones people speak into: lectern, handheld, headset, lapel. Leave music, playback, click and effects returns at zero. Take the send pre-effects so no reverb or delay reaches it. Mono is right; one output is all you need. Put a strip of tape on it that says SpanVoice so nobody repurposes it on the day.

    Speech mics lectern, handheld, lapel
    Sound desk aux or matrix post-fade, pre-FX
    Aux out mono, line level
    One spare output carries the speech microphones only.

    If the desk recalls a saved scene at the start of the day, save the scene with the SpanVoice send in it. A recall that forgets the send is the most common reason the words stop before the event has begun.

  2. Connect the output to the computer

    A mixer puts out line level. The computer needs to take it in at line level, not through a microphone socket. There are three ways, in order of how well they work; the table under the steps compares them.

    1. A small USB audio interface between the desk and the computer. Run a balanced lead from the aux output to a line input on the interface: XLR or 6.35 mm TRS at the desk end, and a 6.35 mm TRS plug at the interface end, which on a combined socket is the centre jack (the XLR side is often microphone-only). Make sure the input is on line, not instrument, and turn its gain most of the way down. The interface appears in Windows as a recording device. This is the one to buy if you are buying anything.
    2. A mixer with built-in USB audio, digital or analogue. The mixer is then the sound card and the computer sees it as a recording device. What reaches the USB channels varies: many small analogue mixers send only the main mix over USB, while digital desks let you route any bus to any USB channel. Check the routing page or the manual; if the aux send cannot be routed to USB, use an interface on the aux output instead.
    3. The computer’s own 3.5 mm socket, only if it is a true line input. Most laptop sockets are headphone-only or a headset connection with a microphone contact, and no cable fixes that. Where a labelled line-in exists, a 3.5 mm lead from the aux output works for a test; for anything you rely on, use an interface.
    An XLR male plug, a larger 6.35 mm TRS plug and a smaller 3.5 mm TRS plug lie side by side, with three XLR pins and both jack plugs' insulating rings visible.
    Left to right: XLR, 6.35 mm TRS and 3.5 mm TRS plugs. The connector shape alone does not tell you whether an input accepts line level; check the equipment’s specification.
    Sound desk aux out, line level
    USB interface line input, gain low
    Windows computer the desk app
    The usual path: a balanced cable into a line input, then USB to the computer.

    A balanced cable (XLR or TRS, three conductors) keeps hum out over a long run between the desk and the computer. An unbalanced cable is fine for a metre or two on the desk.

  3. Set a clean speech level at the mixer

    Open the desk app on the computer, choose the interface in the Input panel, and watch the meter. It runs before you start streaming, so nothing is sent while you do this. Have somebody talk at the microphone at the level they will use on the day, the loudest speaker you expect.

    • Adjust the send or output level on the desk, then the interface gain, and leave the Windows recording level alone unless nothing else is available.
    • Aim for the meter moving clearly into the green on every sentence, with the red segments never lighting and room to spare for a louder moment. The reading beside it is the loudest recent level in decibels. Check the desk and interface for clipping as well: a healthy-looking meter in the app does not prove the signal was clean earlier. The audio level guide explains what the meter shows.
    • Ask them to stop talking. The meter should fall almost to nothing. If it keeps moving, the send may be carrying the room, a music channel or an open microphone, or noise. Fix that on the desk, not in the app.

    Save the desk scene with this send in it, and check the meter for a few seconds before each event. The send is separate from the main mix, so it will not drift on its own, but a recalled scene or a new microphone can change it.

    Louder is not better. A feed that overloads loses words; a steady, clean feed with room to spare is what SpanVoice is built for.

  4. Rehearse from the desk app

    Press Start streaming and read the words on your own phone from the venue’s audience link. Say a sentence with a name in it and a number in it, and watch both arrive. Then mute the microphone on the desk and watch the meter in the app: if it drops, mute follows the send on your desk; if it keeps moving, mute does not reach the send and the operator needs to pull the fader down as well. If nobody is around to talk, switch the Input panel to Test file and play a recording of a sentence or two instead; it is sent exactly as a microphone would be.

    There is no way to listen to the live input on the computer itself. To hear what SpanVoice hears, solo the SpanVoice send on the desk’s headphone output.

  5. On the day, check the meter and leave the rest

    The desk output is now the one thing nobody needs to touch. Start streaming when the event starts, glance at the meter now and then, and press Pause audio during music or a break if open microphones are picking up the room. When a new microphone is added to the room mix, add it to the SpanVoice send as well, or that person’s words never appear.

USB interface, mixer USB or computer line input?

All three give the desk app a recording device to choose. The difference is how much can go wrong.

USB audio interfaceMixer with built-in USBComputer line input
Cable from the deskXLR or TRS from the aux output into a line input on the interface.None. The mixer’s USB cable carries the audio.Unbalanced 3.5 mm lead from the aux output into a labelled line-in.
What the computer seesThe interface, as a recording device with one or more channels.The mixer, as a recording device. On many analogue mixers only the main mix is on USB.The built-in line input, if the computer has one.
Level controlDesk send, then the gain knob on the interface.Desk send, and the USB routing level where the desk has one.Desk output only; the socket itself has no sensible control.
Hum and noiseBalanced in, so a long run is quiet.Digital, so none from the cable.Unbalanced and close to the laptop’s power supply; hum is common.
Good forAny desk with a spare output. Analogue desks. The default choice.A digital desk that can route the aux send to USB, or an analogue mixer whose USB carries the mix you want.A test, when the computer has a true line input and nothing else is to hand.

Troubleshooting your mixer-to-computer connection

Start with the meter in the desk app: still, too high, or moving when nobody talks tells you which of these it is.

No sound reaching the computer

The meter is still. Check the send is assigned and turned up on the desk, the cable is in a line input, the right device is chosen in the app, and press Refresh if the interface was plugged in after the app opened.

Music or singing turns into words

A playback or instrument channel is in the SpanVoice send. Take it out, and use Pause audio during music.

Sentences arrive with words missing

The level is too hot and peaks are clipping, or too low and quiet words are lost. Set it again with the loudest speaker.

The words keep coming when the microphone is muted

On your desk mute does not reach that send. Set the send post-fade, check the desk’s routing for a mute-follows-send option, or pull the fader down as well as muting.

A steady hum or buzz

A ground loop between the desk and the computer, or an unbalanced cable on a long run. Use a balanced cable into a line input, a DI with its ground lift pressed, or run the laptop on battery to confirm the cause.

The room comes through between speakers

Open microphones nobody is using. Mute them on the desk or pause the audio; listeners are told it is paused.

A guest speaker never appears

Their microphone was added to the room mix but not to the SpanVoice send. Add it.

Still unsure

Questions from the desk

Send a photo of the back of your desk and we will tell you which socket to use.

Talk to us

Can I just take the main left/right output?

You can, and it will work until the first song or the first time the operator rides a fader. A dedicated speech-only send is a few minutes of work on the desk and it never needs touching again.

Does it have to be mono?

One channel is all SpanVoice uses. A stereo feed is summed to mono on the way in, so a stereo output is fine; a mono output is simpler.

Which USB interface should I buy?

Any small two-input interface with a line or line/instrument input and a gain knob. The kind sold for home recording is right; it does not need to be expensive. Avoid microphone-only devices and USB microphones for a desk feed. The interface guide says what to look for and how to set it up.

Our desk is digital. Do I still need an interface?

Not if the desk has a USB connection with a Windows driver and a spare USB output channel. Route the SpanVoice bus to that channel and choose it in the app. If the desk’s USB is already busy recording the event, an interface on a spare output keeps the two jobs apart.

Can the same computer record the event or run the projector?

Recording, yes. The projector page is better on a second device, so the desk computer is not also driving the room screen; any laptop or a small media player in a browser will do.

Plug it in and read the words on your own phone.

The free credit lets you test the setup at your own desk. No credit card needed.

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